Questions
Everything people ask, answered
Short answers. If yours is not here, call or text (561) 517-3771 and you will get a real one.
Booking
- How old do I have to be?
- 18. Most companies will not rent to you until 25.
- What do I need to rent?
- A valid driver's licence and full coverage (comprehensive & collision). A card in your own name for the hold is optional; some people can bypass that. That is it.
- How do I know a car is actually free?
- Every car on the site shows live availability. Green days are open, red days are already taken. Pick your dates and you will see the full cost before you commit to anything.
- How quickly will you get back to me?
- Usually within minutes during opening hours. You get a text and an email the moment a booking goes through, and Dudley calls to confirm. If you would rather just talk, call or text (561) 517-3771.
- Can I change or cancel?
- Yes, with 48 hours' notice. Call or text as early as you can and we will move it.
Money
- What is the deposit?
- A refundable hold from $500, depending on the car. It is in case of minor damages and inconveniences during the rental. It is an authorisation, not a charge: the money is never taken, just held, and it is released 24 to 48 hours after you bring the car back.
- Is there a card fee?
- Paying by card adds 7% to whatever you pay by card, which is what it costs us to accept one. You can avoid it entirely by paying with Cash, Zelle, Cash App, Venmo, PayPal. The daily rate is the same either way.
- Do you take a discount for longer rentals?
- Yes, and the discount applies automatically: 2+ days $25 off, 3+ days $75 off, 5+ days $100 off, 7+ days $150 off, 14+ days $300 off, 30+ days $500 off. A booking gets the one highest amount it reaches, and the amounts do not add together. Out Friday and back Sunday is 2 days, so a weekend counts.
- Are there hidden fees?
- No. The price at checkout is the price, plus the delivery fee for your area if we deliver, and the card fee if you pay by card. Both are shown before you confirm. Pick-up is free.
Delivery
- Where do you deliver?
- Palm Beach, Broward, Miami-Dade. We bring it to your hotel, your Airbnb or the airport. Palm Beach $100, Broward $100, Miami-Dade $150.
- Can I pick up myself?
- Yes, and pick-up is free: there is no delivery fee. Choose pick-up when you book, and Dud texts you the time and place.
Mileage
- How many miles included?
- 100 to 150 miles a day. Pre purchasing miles is also available.
- What if I go over?
- $1 to $5 a mile, depending on the car.
The car
- Does it come with a full tank?
- Yes, and we ask that you bring it back the same way. Otherwise we refuel it and add what it cost.
Insurance
- Do I need my own insurance?
- Yes. full coverage (comprehensive & collision). We check it before you drive. If you are not sure whether yours covers a rental, send us a photo of your policy and we will look.
- What happens if something goes wrong?
- Call (561) 517-3771 straight away. Do not arrange anything yourself. Every car is covered and we would far rather hear about it early.
Filming
- Will I be filmed?
- Sometimes. Dudley posts handovers and the cars on his social media, and you will be asked to agree to that at checkout. You can decline and still rent. It changes nothing about the price or the car.
Still not sure?
Call or text and you will get us, not a call centre.